Norton KDH Hospice team completes deficiency free survey

Congratulations to the Norton King’s Daughters’ Health Hospice team which earned another three-year accreditation from the Indiana State Department of Health with zero deficiencies. According to team members, the surveyor said they had never surveyed a home health or hospice without any deficiencies.

“We have been blessed to have achieved a standard of excellence which no other hospice in our area can even come close to. We are cohesive, skilled and thoroughly dedicated to the care of these special people and their families at the end of life.”

Rick Reuss, P.T.

Amberly Cash, Interim Director for Home Health and Hospice, said the team went through a four-day survey process. She credited the team and the leadership of former director, Ben Huber.

“The survey demonstrates that as a team we are dedicated to providing the best care possible,” Cash said. “While it’s an in-depth survey that focuses on data and facts, it’s really about our nurses and team members who provide exceptional care.”

Cash said surveyors review quality information, employee files, documentation and emergency preparedness. Surveyors also go with clinicians to patient homes and talk with patients to discuss the care they received.

Dr. Michael Israel and Dr. Samuel Price serve as Medical Directors for the hospice program at Norton KDH. Home Health completed its survey this past June with just one deficiency.

Anyone wanting more information about Norton KDH Home Health & Hospice services may call (812) 801-0671.

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