The Emergency Department at Norton King’s Daughters’ Health cares for more than 15,000 patients each year. Our goal is to treat every patient as a unique individual. Care in the emergency department is designed for patients who are experiencing medical emergencies, including life-threatening conditions and injuries. If you believe you are having a medical emergency, call 9-1-1 or report to Norton KDH or your nearest emergency department.
Medical emergencies require a quick response and a highly trained staff. Norton KDH provides emergency care 24 hours a day, 7 days a week, accessing advanced diagnostic tests, high-resolution imagery and a fully staffed laboratory. If needed in certain critical, life-saving situations, helicopter transport is available from our campus.
When facing a life-threatening medical emergency or a condition that could result in permanent disability, ER care is appropriate. Below are symptoms/situations that would prompt an ER visit:
In non-emergency situations, you may receive more prompt and cost-efficient care by visiting your primary care provider or our Convenient Care Center.
Unless you have a high fever or your condition worsens to become a medical emergency, your primary care provider or the Convenient Care Center can provide effective, cost-efficient care.
If capable, the patient will determine who the contact person will be for the patient. If the patient is unable to decide on a contact person, then the patient’s Power of Attorney (POA) will be the contact person. If the patient does not have a POA, the person who signed in the patient will be the contact person. This contact person will be the person updated on the patient’s condition by staff. Other visitors will need to obtain information from the contact person.
Emergency Medical Services (EMS) offers a three-tiered response system to provide both basic and advanced life support. Each ambulance is staffed with a team of EMS professionals, all of whom are certified by the State of Indiana. A paramedic also responds to calls needing additional support. EMS team members at Norton King’s Daughters’ Health are experienced in on-site rescue, providing the critical first link to medical care. EMTs stay in constant communication with physicians in the Emergency Department. During special events, we provide an EMS Bike Team, allowing EMTs to reach the scene much faster, as large crowds often slow the arrival of an ambulance.
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